International Orders Policy
International Orders
Jisha Jewels ships its orders worldwide.
Customs, Duties & Taxes
At the time of purchase, you will be charged for the total amount of your order from Jisha Jewels. When your shipment arrives at your country’s customs office, there may be taxes, fees, and import duties charged in addition to your order total. These additional charges are the responsibility of the customer. Customs charges will vary per item and per country, and cannot be calculated prior to shipping your order. You can contact your local customs office for details on international import policies and fee structures.
Shipping & Delivery
Jisha Jewels ships all international orders using DHL Express at no extra charge. You will receive a notification e-mail when your order is shipped. Our online order tracking feature allows you to check the status of your shipment at any time. To obtain delivery dates and times for international orders, please contact a Jisha Jewels diamond and jewelry expert at [email protected]. International orders could potentially be delayed by customs procedures upon arrival at the destination country.
For insurance reasons we cannot reroute packages after they have shipped from Jisha Jewels.
Shipping Insurance
Jisha Jewels protects all international orders from loss or thefts during transit by providing shipping insurance through our trusted couriers.
Limitations
Products shipped with international orders may not meet the regulations and requirements of the destination country. As the importer of record of the product, the customer should verify that there are no restrictions against the shipment of the item(s) to their local address.
The regulations of destination countries are subject to change to accommodate global economy fluctuations. Jisha Jewels reserves the right to refuse to ship an international order at any time. If there are any problems or restrictions preventing the shipment of your order, our expert will contact you via email as quickly as possible.
Privacy
Orders shipped internationally could potentially be opened and examined for security or customs purposes. Details about your order may also be shared with carriers and customs officials to clear your order for shipping.
Gift orders that are shipped to an international destination will be marked with a “Gift” label. The customs form must include the price of the items in order to establish the value of the package for clearance.
Returns
International orders can be returned for a refund or exchange within 30 days of purchase.
When you return items from an international order, you act as the exporter and are bound by your country’s shipping regulations. The customer is responsible for any shipping costs, including customs fees, taxes, postage, and duties, as well as the retrieval of customs fees and taxes collected by the carrier upon delivery of the package.
If you have any questions about our international shipping policy, you can contact us by calling/whatsapp at +919871807400 or by email at [email protected].
