Frequently asked questions
Find quick answers to the questions our customers ask most frequently. You may also contact a Diamond & Jewelry Expert with your questions by calling/Whatsapp at +919871807400 or contact us here.
Most Commonly Asked Questions
Are your diamonds 100% natural?
Every loose diamond in our Diamond Search is 100% natural and is accompanied with a full Diamond Report. Additionally, none of the diamonds in our jewelry or rings has been treated or enhanced in any way.
Can I get a video or advice on a specific diamond?
We want you to be thrilled with your purchase – so we’ll provide you with all the information we can before you buy a diamond: pictures, videos, reports and expert advice. If an image or report of a diamond is not available online, please contact a Diamond Expert at calling/Whatsapp at +919871807400.
Do you have a Low Price Guarantee
Jisha Jewels offers the highest quality products at the lowest prices guaranteed. Shop with confidence knowing that if you happen to find an item of identical size and quality at a lower price, we will beat it.
Does Jisha Jewels have a return policy?
Yes. Jisha Jewels offers a risk free, full money back guarantee. If for any reason you are dissatisfied with your purchase or would simply like to return it, you may do so within 30 days. Please click here to read our full return policy.
How reputable is Jisha Jewels?
Over the past decades, we’ve built a reputation as a leading retailer of Gold & Diamond Jewellery. Additionally, Jisha Jewels is a member of the Gems & Jewellery Export Promotion Council (GJEPC). We have thousands of 5-star reviews online from satisfied clients from all over the world! Feel free to browse online and read our highly rated reviews across multiple platforms.
Is the Jewellery Certified?
Are the diamonds sold on your website are Conflict-Free?
Will I be charged tax or shipping?
Express shipping is always free for every order. All prices are inclusive of GST. International orders may be charged with import duties and taxes. For more details please check our International Orders Policy.
Can I customize the metal,colour,clarity,carat weight,gemstone etc. in a particular design?
Yes! You can customise metal purity, diamond quality, metal color of the design as per your requirement. Price may vary.